Corporate kingpin and proud papa of two Ivy League-educated brainiacs (who definitely didn’t get their smarts from him).
The finance and insurance (F&I) sector within the automotive industry is undergoing significant transformation. Keeping up with the latest trends is essential for dealerships looking to maximize profitability and enhance customer satisfaction. Here are some key trends shaping the F&I industry in 2024: 1. Digital Transformation Digital tools and platforms are revolutionizing the F&I process.…
Honesty, Clarity, and Speed Customer satisfaction in the Finance and Insurance (F&I) office is crucial for dealership success. Focusing on honesty, clarity, and above all speed can significantly enhance the customer experience. Here’s how: Honesty Being transparent about F&I products builds trust with customers. Clearly explain the benefits and costs of each product without hidden…
